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Jonathan B. Smith is a leading business strategist who has used the Entrepreneurial Operating System with more than 150 high growth entrepreneurial companies in 1,500- plus sessions to help them improve strategy, execution, and results. He is also a negotiations trainer with the Black Swan Group, created by former FBI hostage negotiator Chris Voss (author of Never Split the Difference), and has served as a delegate with the U.S. Department of State's Global Entrepreneurship Program to Jakarta and Athens. Derek Gaunt is one of America's top experts on hostage negotiation and a trainer and personal coach of corporate, government, and law enforcement personnel with the Black Swan Group. A twenty-nine-year law enforcement veteran who spent the majority of his career as a member and leader of hostage negotiation teams, he now teaches leaders around the world how to leverage hostage negotiation practices and principles for immediate results. He is a frequent keynote speaker at conferences across the country and the author of Ego, Authority, Failure: Using Emotional Intelligence Like a Hostage Negotiator to Succeed as a Leader. Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations. |
