Whether you are a supplier or a customer, it is vital to have a properly negotiated formal contract if you are entering into an outsourcing arrangement. Well-planned and well-structured outsourcing arrangements are far more likely to work for both customer and supplier alike. This book provides a comprehensive guidance to that process.
'Don't let the legal part of the title scare you off - this is a readable guide to the current way outsourcing deals are done...Recommended.' - John Garratt, IT Europa Reviews of first Edition: '...offers well informed and competent legal advice' Management Services '...easy to read and conversational...a useful primer' Supply Management '...a practical guide for any director or manager who is involved in outsourcing IT, written from first hand professional experience.' IMIS Journal '...should enable readers to set firm foundations under their outsourcing hall of cards.' Computer Weekly '...above all, this book comprises a practical approach to the complex issues which have to be addressed.' Library Association Record 'This handy volume signposts the pitfalls which are likely to be met most frequently, and provides a useful strategy for avoiding them.' New Law Journal '...the clarity and thoroughness, the sense that in this book we have a writer completely in control of the subject matter, means that this is a book that can be an invaluable partner to anyone either remotely or closely involved in outsourcing...could literally save you much time and money.' Electronic Library '... anyone faced with an IT outsourcing exercise will obtain an excellent grounding from this book. It covers the issues thoroughly and effectively, while being well structured and eminently readable.' Managing Information '... well presented and easy to follow ... could be read by both lawyers and their clients.' IT Law Today 'For those who are wanting to find out more about outsourcing or who are stepping forward for the first time this book is going to be essential reading ... value for money because it is clearly written, informative and well produced. It will be a useful book for the professional academic and helpful background reading for the serious student. Time spent reading this book will be repaid in becoming
