An eclectic collection of simple games, exercises and activities covering every aspect of selling skills and the sales process. The variety, simplicity and shortness of the games makes this collection an essential addition to the sales trainer's toolkit for preparing sales team meetings and sales training sessions - both formal and informal. 'If you are seeking an extensive selection of sales activities for sales, customer services or marketing programmes, this collection will supply most of what you need.' TrainingZONE, January 2000 'This is a useful manual of various types of exercise which could be used in most sales training sessions ... I would recommend this book as a valuable addition to the sales trainer's library.' Winning Business, May 2000