Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, or disgruntled staff? This step-by-step primer illustrates communications basics to prepare libraries for communicating to critical contacts in times of crisis. It is a guide to creating a time-saving resource for any emergency situation.
This expert custom-made planner will guide you to creating a time-saving resource to have at your fingertips for any emergency situation.
- Communications information kit for everyday use--and for times of crisis
- Practice scenarios for appointed spokes-people
- Checklists that provide a head start when an emergency happens
- Communication-readiness throughout the organization
- Confidence-boosting tools to deal with the media
- Customized news release that tell your story effectively
