JON MILLER has 20 years of experience in thefield of kaizen. He is the CEO of the Kaizen InstituteConsulting Group. He was co-founder and CEO of Gemba Research before merging it with the Kaizen Institute. Jon is the author of numerous articles, and translated and edited Taiichi Ohno's Workplace Management as well as contributing to other McGraw-Hill Professional books, including Gemba Kaizen, Second Edition, and Kaizen in Logistics and Supply Chains.

MIKE WROBLEWSKI has more than 25 years ofexperience in industrial engineering, manufacturingmanagement, and kaizen. He is a Director of the Kaizen Institute USA. Mike is a popular keynote speaker at national conferences, sharing his insights and experiences leading kaizen.

JAIME VILLAFUERTE has 20 years of experiencein the strategic and tactical deployment of continuous improvement. He is a Lean Six Sigma Director at Jabil, Inc., where he leads the development and deployment of Lean Six Sigma transformation, reaching 165,000+ employees in 33 countries. Jaime is the author of The Lean 6Sigma Deployment Memory Jogger.